*** Please enter any replies to this notification above this line ***
    [Miscellaneous: Primary Logo]
The following Ticket for [Account: Name] has been updated:
Ticket # [Ticket: Number]: [Ticket: Title]
Your ticket has been updated with the following entry:
[Ticket: Note Title]
[Ticket: Note Description][Ticket Time Entry: Summary Notes]
[Miscellaneous: Additional Email Text]
To respond
You can simply reply to this email. If you do, please make sure that the ticket number is included in the email subject line.
You can also open, view and respond to this ticket on our Client Portal by clicking the following link: [Ticket: Number (with Client Portal link)]. If you do not have a Client Portal login and would like to request one, please let us know.
Sincerely,
Your [Miscellaneous: Your Company Name] Support Team
Ticket Details
Ticket Number: [Ticket: Number]
Ticket Title: [Ticket: Title]
Description: [Ticket: Description]
Created on [Ticket: Create Date/Time] by [Ticket: Created By]