[Miscellaneous: Primary Logo] |
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Summary Notes: [Ticket Time Entry: Summary Notes] |
Internal Notes: [Ticket Time Entry: Internal Notes] |
Time Entry Details | |||||
Resource: [Ticket Time Entry: Resource Name] | Hours Worked: [Ticket Time Entry: Hours Worked] |
Work Type: [Ticket Time Entry: Work Type] | Offset: [Ticket Time Entry: Offset] |
Contract: [Ticket Time Entry: Contract] | Hours to Bill: [Ticket Time Entry: Hours to Bill] |
Ticket Details | |||||||
Company: [Ticket: Account] | Issue Type: [Ticket: Issue Type] |
Contact: [Ticket: Contact] | Sub-Issue Type: [Ticket: Sub-Issue Type] |
Source: [Ticket: Source] | Work Type: [Ticket: Work Type] |
SLA: [Ticket: Service Level Agreement] | Contract: [Ticket: Contract] |
Ticket Assignment / Dates | |||||||
Assigned To: [Ticket: Primary Resource] | Due Date: [Ticket: Due Date] |
Queue: [Ticket: Queue] | Estimated Hours: [Ticket: Estimated Hours] |
Created By: [Ticket: Created By] | Worked Hours: [Ticket: Actual Hours] |
Create Date: [Ticket: Create Date] |
Configuration Item | ||
Name: [Ticket: Configuration Item] |
Serial Number: [Ticket: Configuration Item Serial Number] |
Reference Number: [Ticket: Configuration Item Reference Number] |
This notification was generated by Datto's Autotask PSA |